FAQ

I am getting a shipping address error.

I'm getting an error:"This order can't be shipped to the address you entered."on shipping at check-out.

Try clearing your internet browser cache or check-out using a "private" browsing window. This is an issue that I am not clear on why it does this as I've contacted Shopify to help me with the issue and this was the solution they gave me. If you have trouble, just shoot me a message!

Do you have newsletter subscription?

Yes, you can subscribe at the bottom of the page!

Do you offer wholesale?

If you're interested in wholesale, please fill out contact form on Contact page or reach out to hi@alpacatarot.com

Shipping

Most items ship out of California, USA. For other items, we have production partners from all over the world to create products. Due to this, shipping times may vary from product to product. Please check out the product pages for more information.

We will send you an email containing an order tracking number after we process your order. After we fulfill your order, the carrier cannot guarantee any delivery date.

Returns Policy

All products are final sale. We do not offer returns or refunds. If you have questions or concerns about your order, email us at hi@alpacatarot.com.