Most items ship out of California, USA. For other items, we have production partners from all over the world to create products. Due to this, shipping times may vary from product to product. Please check out the product pages for more information.

We will send you an email containing an order tracking number after we process your order. After we fulfill your order, the carrier cannot guarantee any delivery date.

All products are final sale. We do not offer returns or refunds. If you have questions or concerns about your order, email us at hi@alpacatarot.com.