Shipping policy

Most items ship out of California, USA. For other items, we have production partners from all over the world to create products. Due to this, shipping times may vary from product to product. Please check out the product pages for more information.

We will send you an email containing an order tracking number after we process your order. After we fulfill your order, the carrier cannot guarantee any delivery date.

PROCESSING TIMES

The time we need to prepare an order for shipping varies. For details, see individual items.

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

CONTACT

For questions on shipping, contact hi@alpacatarot.com